This Privacy Policy describes how NPK Studio ("we", "us", or "our") collects, uses, and protects personal data in the smartphone application "PikaPika" (the "App").
This policy is written in Japanese as the authoritative version. In case of any discrepancy between language versions, the Japanese version shall prevail.
The data controller for personal data processed through this App is:
We collect and use the following personal data to provide the App:
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Email address, authentication credentials (Google/Apple/Anonymous) | Account creation, authentication, service provision | Performance of contract |
| Username, profile image | Identification within groups, service provision | Performance of contract |
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Cleaning record information (cleaning locations, schedules, completion history) | Providing cleaning management functionality | Performance of contract |
| Group information (group names, member composition) | Providing group collaboration functionality | Performance of contract |
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Device identifiers, OS version, app version | App improvement, bug fixing | Legitimate interest (*1) |
| Crash logs, performance data | Improving app stability, troubleshooting | Consent (*2) |
| Usage statistics (screen navigation, feature usage) | Service improvement, usage analysis | Consent (*2) |
| Advertising identifier | Personalized advertising | Consent (*2) |
*1 Legitimate Interest: The collection of device identifiers, OS version, and app version is necessary to ensure app compatibility, identify and fix bugs, and maintain the technical stability of the service. This data is used only for purposes essential to service provision without unduly infringing on users' rights or interests.
*2 Consent Collection: For users in the EU/EEA and United Kingdom, we display a privacy settings dialog upon first app launch to obtain explicit consent for this data collection. For iOS users, advertising identifier access also requires separate permission under Apple's App Tracking Transparency (ATT) framework.
We use the following third-party services, and personal data may be shared with them.
For ad delivery, we share advertising identifier, device information, and usage data.
For subscription management, we share purchase information and user identifiers.
We are located in Japan, and your personal data may be processed on servers in Japan and on servers of the third-party services mentioned above (including the United States).
Japan has received an "adequacy decision" from the European Commission, meaning that transfers of personal data from the EU/EEA to Japan are recognized as having appropriate safeguards under GDPR Article 45. For transfers to the United States and other countries, each service provider implements appropriate safeguards such as Standard Contractual Clauses (SCCs).
If you reside in the EU/EEA or the United Kingdom, you have the following rights under GDPR:
You have the right to lodge a complaint with a data protection supervisory authority in your country. A list of EU/EEA supervisory authorities can be found on the European Data Protection Board (EDPB) website.
To use the basic features of this App, you must provide account information (authentication credentials). If you do not provide this information, you will not be able to use the main features of the App.
For users in the EU/EEA and United Kingdom: Providing crash logs, usage statistics, and advertising-related data is optional. Even if you refuse or withdraw consent for these, you can continue to use the main features of the App.
For users in other regions: By using this App, you consent to the collection of crash logs and usage statistics. You can limit advertising-related data by turning off ad tracking in your device settings.
We do not engage in automated decision-making (including profiling) that produces legal effects or similarly significant effects on you.
This App is not intended for children under the age of 13, and we do not knowingly collect personal data from children under 13.
We implement industry-standard technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. If there are significant changes, we will notify you through in-app notifications or by posting on this page.
If you have any questions about this Privacy Policy, please contact us at:
Email: pikapika.app.reply@gmail.com